Jude YoogenThe roles, the numbers, the people who worked with me.
Bridging business and product: cost recovery cases, configurable pricing and inspection controls, AI voice-agent evaluation, and B2C feature prioritisation.
Requirements and delivery for enterprise platforms across 16 entities, including the government-mandated Material Disposal Platform. Led a 6-person QA team through SIT and UAT. 40% less manual processing, RM 1.6M in efficiencies, 500+ users onboarded, 99.5% post-launch reliability.
"He has a genuine instinct for catching the moment when two stakeholders think they've agreed on something but actually haven't, and resolving that gap before it turns into a delivered feature nobody asked for."
"He didn't stop at documenting requirements. He stayed engaged through development and UAT to ensure the final solution truly met business expectations."
"As a tester, he is one of the most enthusiastic and dedicated individuals I have worked with."