Business AnalysisProcess DesignEnterprise SystemsUATAzure DevOps
Material Disposal System
A centralised platform built to standardise material disposal operations across 16 PETRONAS Group entities. The project replaced fragmented manual processes with a structured system that improved governance, strengthened auditability, and gave teams clearer operational control across the full disposal lifecycle.
Key outcomesManual effort reduced
40%
Across 300+ users
Cost efficiencies
RM1.6M
Documented savings
System stability
99.5%
Post-launch
Entities covered
16
PETRONAS Group
Problem
- Material disposal processes were handled differently across multiple entities, with limited standardisation and no central oversight.
- Manual workflows created operational inefficiencies, inconsistent approvals, and audit exposure.
- The lack of traceability made regulatory reporting and accountability difficult at scale.
Solution
- Designed and supported the delivery of a unified disposal workflow with structured approval paths and role-based access control.
- Led requirements and delivery coordination across multiple release cycles, including BRD documentation, user stories, acceptance criteria, RTM management, and UAT execution.
- Implemented full audit tracking to ensure every action and approval remained traceable across all participating entities.
Impact
- Reduced manual processing effort by 40% across 300+ enterprise users.
- Improved operational visibility and audit readiness across 16 entities.
- Achieved 99.5% post-release system stability through structured testing and release governance.
- Contributed to RM1.6M in operational cost efficiencies through process improvements and release planning.